KYC (Know Your Customer)

Know Your Customer (KYC) is a regulatory requirement for casinos to verify the identity of their players. This process typically requires submitting: a copy of your ID document or passport, proof of address (utility bill or bank statement dated within 3 months), and proof of payment method (screenshot of e-wallet or photo of bank card). South African casinos licensed by gambling boards must perform KYC before processing withdrawals. The process usually takes 24-72 hours but can be expedited at some casinos. Completing KYC early — ideally right after registration — prevents delays when you want to withdraw winnings.